Fair real estate laws were implemented in the United States during the Lyndon Johnson Administration of the 1960s to assist prevents discrimination to minority and underrepresented groups in housing or leasing. Some fifty years later we are still faced with it every day.
According to current data there were close to 30,000 housing discrimination problems submitted in the United States in 2012, which is an increase of almost 5 % from 2011. As a property supervisor or a property management company it is vital to understand
Advertising Must Comply with Fair Housing
The following language ought to be communicated on all advertisements,
websites, marketing products, and interactions: "ABC Property Management
and our clients do not discriminate on the basis of race, color, religion
nationwide origin, sex, special needs or familial status."Property managers
require to be conscious not to use language which although is apparently
harmless actually discriminates against its perceived audience.
A prudent practice for property managers and property management companies would be to describe the community, its location, and attributes of the surrounding areas rather of being exclusionary towards individuals.
Evaluating Policies Requires Precision in Communication.
A written policy for minimal tenant requirements is vital such that a bar is set and cannot be overlooked in certifying occupants. This info must be communicated to the potential tenant immediately and be front and center in a composed policy such that a tenant that is denied for meritorious reasons will not be able to suggest discrimination.
House Rules Must correspond
All guidelines in an apartment house or complex need to be certified with Fair Housing laws and need to refer to everyone, not simply a few. Rules should not single out children, unless the guideline is designed as a life safety issue such as children being supervised at a neighborhood swimming pool. Any infractions of the guidelines should be recorded with the date, time, particular offense, lawbreaker described, and remedy undertook by the property supervisor. Property managers have to keep accurate and full records of these instances, conditions and conduct.
Eviction Process needs to be detailed.
Fair Housing laws allow for tenants to be kicked out for meritorious factors such as non-payment of rent. A property manager must keep detailed records of each and every conversation, act, conflict, or scenario which leads to an eviction.
1) Warning letters and/or eviction notifications.
2) Written grievances by next-door neighbors to city police.
3) Writing logs kept by property supervisor.
4) Police records.
A property manager's website or tenant packets have to include with specificity a list of conduct which a tenant may not engage in. Eviction is the ultimate owner solution for removal of a bad tenant, however, the property manager's goal should be to preserve a personal working relationship with the tenant and solve any issues that might result in an expulsion.
Worker Training is Critical.
For those property supervisors who employ staff to deal with tenants it is imperative that the staff members get Fair Housing education and training. This is for everybody's protection consisting of the occupants, the employees, the property manager and the owner.
Real Estate Attorneys Can Help Property Owners with Fair Housing Laws.
Property management companies who have a property lawyer on personnel can assist owners with their Fair Housing questions. A property attorney familiar with Fair Housing laws has the proficiency, training and procedural knowledge to help keep owners on the best side of the law.